Exception time: 01/19/2020, at 14:22:27. Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION. Current thread ID: 1624 (0x00000658). Version information: Application/module path: C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe Application/module version name: The Sims 2 EP9 Application/module version: 1.17.0.66 System version: Windows NT 6.0 System memory: 4096 Megabytes total, 916 Megabytes free. Application/module configuration: ReleaseSRT Extra Exception Data: Shutdown: 0 HostName: DESKTOP-M4JL9DB MemoryUsage: 1079460K Neighborhood Name: Cala Belladonna Neighborhood Prefix: E001 Lot Name: 990 Wilfred Street Family Name: Picaso Extra Exception Data End: Exception module: C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe. Exception address: 0x007bcec5. Section:Offset: 0x01:0x003bbec5. Registers EAX: 0351f70c EBX: 00000000 ECX: 3b982008 EDX: 61746854 ESI: 34940908 EDI: 32443188 CS:EIP: 0023:007bcec5 SS:ESP: 002b:0351f698 EBP:344dfb9c DS:002b ES:002b FS:0053 GS:002b Flags: 00010202 Loaded Modules Address Size Module Path ---------------------------------------------------------------------------------------------- 0x00400000 46208224 Sims2EP9.exe C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe 0x772f0000 1679360 ntdll.dll C:\WINDOWS\SYSTEM32\ntdll.dll 0x75150000 917504 KERNEL32.DLL C:\WINDOWS\System32\KERNEL32.DLL 0x77050000 2080768 KERNELBASE.dll C:\WINDOWS\System32\KERNELBASE.dll 0x704c0000 651264 apphelp.dll C:\WINDOWS\SYSTEM32\apphelp.dll 0x6b320000 2637824 AcLayers.DLL C:\WINDOWS\SYSTEM32\AcLayers.DLL 0x75010000 782336 msvcrt.dll C:\WINDOWS\System32\msvcrt.dll 0x76060000 1667072 USER32.dll C:\WINDOWS\System32\USER32.dll 0x74f40000 94208 win32u.dll C:\WINDOWS\System32\win32u.dll 0x75e50000 135168 GDI32.dll C:\WINDOWS\System32\GDI32.dll 0x75ea0000 1417216 gdi32full.dll C:\WINDOWS\System32\gdi32full.dll 0x75600000 507904 msvcp_win.dll C:\WINDOWS\System32\msvcp_win.dll 0x76f30000 1175552 ucrtbase.dll C:\WINDOWS\System32\ucrtbase.dll 0x76200000 5742592 SHELL32.dll C:\WINDOWS\System32\SHELL32.dll 0x75de0000 241664 cfgmgr32.dll C:\WINDOWS\System32\cfgmgr32.dll 0x77250000 540672 shcore.dll C:\WINDOWS\System32\shcore.dll 0x75d00000 765952 RPCRT4.dll C:\WINDOWS\System32\RPCRT4.dll 0x74ac0000 131072 SspiCli.dll C:\WINDOWS\System32\SspiCli.dll 0x74ab0000 40960 CRYPTBASE.dll C:\WINDOWS\System32\CRYPTBASE.dll 0x75800000 389120 bcryptPrimitives.d C:\WINDOWS\System32\bcryptPrimitives.dll 0x75780000 483328 sechost.dll C:\WINDOWS\System32\sechost.dll 0x75990000 2580480 combase.dll C:\WINDOWS\System32\combase.dll 0x76780000 6049792 windows.storage.dl C:\WINDOWS\System32\windows.storage.dll 0x75880000 495616 advapi32.dll C:\WINDOWS\System32\advapi32.dll 0x75860000 94208 profapi.dll C:\WINDOWS\System32\profapi.dll 0x75c10000 274432 powrprof.dll C:\WINDOWS\System32\powrprof.dll 0x755f0000 53248 UMPDC.dll C:\WINDOWS\System32\UMPDC.dll 0x74f60000 278528 shlwapi.dll C:\WINDOWS\System32\shlwapi.dll 0x75340000 61440 kernel.appcore.dll C:\WINDOWS\System32\kernel.appcore.dll 0x75e30000 77824 cryptsp.dll C:\WINDOWS\System32\cryptsp.dll 0x75c60000 598016 OLEAUT32.dll C:\WINDOWS\System32\OLEAUT32.dll 0x74af0000 4493312 SETUPAPI.dll C:\WINDOWS\System32\SETUPAPI.dll 0x75dc0000 102400 bcrypt.dll C:\WINDOWS\System32\bcrypt.dll 0x6cff0000 98304 MPR.dll C:\WINDOWS\SYSTEM32\MPR.dll 0x66680000 12288 sfc.dll C:\WINDOWS\SYSTEM32\sfc.dll 0x70790000 438272 WINSPOOL.DRV C:\WINDOWS\SYSTEM32\WINSPOOL.DRV 0x70680000 806912 PROPSYS.dll C:\WINDOWS\SYSTEM32\PROPSYS.dll 0x70640000 204800 IPHLPAPI.DLL C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL 0x6b310000 61440 sfc_os.DLL C:\WINDOWS\SYSTEM32\sfc_os.DLL 0x6b290000 487424 AcSpecfc.DLL C:\WINDOWS\SYSTEM32\AcSpecfc.DLL 0x754f0000 1011712 ole32.dll C:\WINDOWS\System32\ole32.dll 0x75280000 385024 WS2_32.dll C:\WINDOWS\System32\WS2_32.dll 0x76d70000 720896 COMDLG32.dll C:\WINDOWS\System32\COMDLG32.dll 0x754c0000 151552 IMM32.dll C:\WINDOWS\System32\IMM32.dll 0x71630000 577536 COMCTL32.dll C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.592_none_71d995095ae1acb5\COMCTL32.dll 0x6b1f0000 606208 mscms.dll C:\WINDOWS\SYSTEM32\mscms.dll 0x70770000 122880 USERENV.dll C:\WINDOWS\SYSTEM32\USERENV.dll 0x6fca0000 147456 WINMM.dll C:\WINDOWS\SYSTEM32\WINMM.dll 0x6b100000 954368 DDRAW.dll C:\WINDOWS\SYSTEM32\DDRAW.dll 0x70440000 151552 dwmapi.dll C:\WINDOWS\SYSTEM32\dwmapi.dll 0x6c610000 3518464 msi.dll C:\WINDOWS\SYSTEM32\msi.dll 0x6b0e0000 69632 ColorAdapterClient C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll 0x6ec10000 143360 WINMMBASE.dll C:\WINDOWS\SYSTEM32\WINMMBASE.dll 0x6e950000 790528 dxgi.dll C:\WINDOWS\SYSTEM32\dxgi.dll 0x6b0d0000 28672 DCIMAN32.dll C:\WINDOWS\SYSTEM32\DCIMAN32.dll 0x6cd80000 102400 dxcore.dll C:\WINDOWS\SYSTEM32\dxcore.dll 0x6ae70000 2428928 AcGenral.DLL C:\WINDOWS\SYSTEM32\AcGenral.DLL 0x705c0000 499712 UxTheme.dll C:\WINDOWS\SYSTEM32\UxTheme.dll 0x6ae50000 86016 samcli.dll C:\WINDOWS\SYSTEM32\samcli.dll 0x6ae30000 102400 MSACM32.dll C:\WINDOWS\SYSTEM32\MSACM32.dll 0x749b0000 32768 VERSION.dll C:\WINDOWS\SYSTEM32\VERSION.dll 0x6bf40000 1748992 urlmon.dll C:\WINDOWS\SYSTEM32\urlmon.dll 0x6ed70000 2265088 iertutil.dll C:\WINDOWS\SYSTEM32\iertutil.dll 0x6abf0000 139264 MSVFW32.dll C:\WINDOWS\SYSTEM32\MSVFW32.dll 0x6abd0000 110592 AVIFIL32.dll C:\WINDOWS\SYSTEM32\AVIFIL32.dll 0x6ac20000 516096 DSOUND.dll C:\WINDOWS\SYSTEM32\DSOUND.dll 0x6aca0000 1630208 d3d9.dll C:\WINDOWS\SYSTEM32\d3d9.dll 0x6f980000 1634304 DbgHelp.dll C:\WINDOWS\SYSTEM32\DbgHelp.dll 0x6f8e0000 147456 dbgcore.DLL C:\WINDOWS\SYSTEM32\dbgcore.DLL 0x75e20000 24576 psapi.dll C:\WINDOWS\System32\psapi.dll 0x701a0000 897024 rasapi32.dll C:\WINDOWS\SYSTEM32\rasapi32.dll 0x70170000 176128 rasman.dll C:\WINDOWS\SYSTEM32\rasman.dll 0x750d0000 524288 clbcatq.dll C:\WINDOWS\System32\clbcatq.dll 0x6ab60000 401408 MMDevApi.dll C:\WINDOWS\System32\MMDevApi.dll 0x6ab30000 143360 DEVOBJ.dll C:\WINDOWS\System32\DEVOBJ.dll 0x6aa10000 1171456 AUDIOSES.DLL C:\WINDOWS\SYSTEM32\AUDIOSES.DLL 0x6f4d0000 892928 wintypes.dll C:\WINDOWS\SYSTEM32\wintypes.dll 0x6aa00000 61440 resourcepolicyclie C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll 0x76e20000 1060864 MSCTF.dll C:\WINDOWS\System32\MSCTF.dll 0x6a840000 1806336 igdumdim32.dll C:\WINDOWS\System32\DriverStore\FileRepository\ki127971.inf_amd64_70eea4a9d6265607\igdumdim32.dll 0x67750000 51294208 igd9dxva32.dll C:\WINDOWS\System32\DriverStore\FileRepository\ki127971.inf_amd64_70eea4a9d6265607\igd9dxva32.dll 0x676d0000 471040 dxdiagn.dll C:\Windows\System32\dxdiagn.dll 0x75230000 286720 WINTRUST.dll C:\WINDOWS\System32\WINTRUST.dll 0x74ae0000 57344 MSASN1.dll C:\WINDOWS\System32\MSASN1.dll 0x75680000 1028096 CRYPT32.dll C:\WINDOWS\System32\CRYPT32.dll 0x6c9f0000 1957888 d3d11.dll C:\Windows\System32\d3d11.dll 0x67550000 1560576 d3d12.dll C:\Windows\System32\d3d12.dll 0x6fe50000 53248 wbemprox.dll C:\WINDOWS\system32\wbem\wbemprox.dll 0x6fe60000 430080 wbemcomn.dll C:\WINDOWS\SYSTEM32\wbemcomn.dll 0x6fe40000 65536 wbemsvc.dll C:\WINDOWS\system32\wbem\wbemsvc.dll 0x6fd70000 831488 fastprox.dll C:\WINDOWS\system32\wbem\fastprox.dll 0x6fc60000 61440 amsi.dll C:\WINDOWS\SYSTEM32\amsi.dll 0x6fb30000 1228800 aswAMSI.dll C:\Program Files\AVAST Software\Avast\x86\aswAMSI.dll 0x6fb10000 77824 VCRUNTIME140.dll C:\WINDOWS\WinSxS\x86_avast.vc140.crt_fcc99ee6193ebbca_14.0.27821.0_none_a334f2202a770025\VCRUNTIME140.dll 0x6f910000 450560 MSVCP140.dll C:\WINDOWS\WinSxS\x86_avast.vc140.crt_fcc99ee6193ebbca_14.0.27821.0_none_a334f2202a770025\MSVCP140.dll 0x721c0000 192512 rsaenh.dll C:\WINDOWS\system32\rsaenh.dll 0x6f880000 364544 AavmRpch.dll C:\Program Files\AVAST Software\Avast\x86\AavmRpch.dll 0x6f870000 49152 dll_loader.dll C:\Program Files\AVAST Software\Avast\x86\dll_loader.dll 0x67520000 167936 winbrand.dll C:\WINDOWS\system32\winbrand.dll 0x67500000 73728 DEVRTL.dll C:\WINDOWS\SYSTEM32\DEVRTL.dll 0x674e0000 94208 SPINF.dll C:\WINDOWS\SYSTEM32\SPINF.dll 0x673e0000 1007616 drvstore.dll C:\WINDOWS\SYSTEM32\drvstore.dll 0x6ebe0000 122880 gpapi.dll C:\WINDOWS\SYSTEM32\gpapi.dll 0x75e90000 28672 NSI.dll C:\WINDOWS\System32\NSI.dll 0x63bb0000 27963392 igc32.dll C:\WINDOWS\System32\DriverStore\FileRepository\ki127971.inf_amd64_70eea4a9d6265607\igc32.dll 0x60930000 131072 D3DSCache.dll C:\Windows\System32\D3DSCache.dll 0x6f5d0000 1982464 twinapi.appcore.dl C:\WINDOWS\SYSTEM32\twinapi.appcore.dll 0x6f5b0000 126976 RMCLIENT.dll C:\Windows\System32\RMCLIENT.dll 0x672e0000 1048576 Windows.UI.dll C:\Windows\System32\Windows.UI.dll 0x6bc50000 540672 TextInputFramework C:\Windows\System32\TextInputFramework.dll 0x6b5b0000 2482176 CoreUIComponents.d C:\Windows\System32\CoreUIComponents.dll 0x6b810000 561152 CoreMessaging.dll C:\Windows\System32\CoreMessaging.dll 0x6fed0000 167936 ntmarta.dll C:\WINDOWS\SYSTEM32\ntmarta.dll 0x67210000 794624 InputHost.dll C:\Windows\System32\InputHost.dll 0x6cbd0000 1478656 dcomp.dll C:\WINDOWS\SYSTEM32\dcomp.dll 0x60000000 360448 ijl15.dll C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\ijl15.dll 0x67200000 32768 avrt.dll C:\WINDOWS\SYSTEM32\avrt.dll Call stack: 0x0001:0x003bbec5 C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe GZDllGetGZCOMDirector() + 3857313 0x0001:0x0000d933 C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe. 0x0001:0x00003d72 C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe. 0x0001:0x00b1a574 C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 211426 0x0001:0x00b24da1 C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 254479 Stack data: (ESP is 0x0351f698) 0x0351f518 58c169c1 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0x0351f538 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0x0351f558 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0x0351f578 00000000 00000000 00000000 34fdffff c8030000 34fdffff cc020000 3c000000 0x0351f598 c0000000 08099434 00000305 e4f65103 90f65103 00000000 2b000000 d0cf7346 0x0351f5b8 0f4f4100 20000000 18000000 00000000 18000000 00000080 00000000 00000000 0x0351f5d8 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0x0351f5f8 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0x0351f618 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0x0351f638 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0x0351f658 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0x0351f678 00000000 00000000 04000000 88314432 08099434 9cfb4d34 a7ce7b00 a4f65103 0x0351f698 f0462f01 08099434 c08b6f6e 54687461 33e94000 08000000 e8314432 724d4000 0x0351f6b8 74b5f100 a0db06fb 0cf75103 90fb4d34 08099434 9cfb4d34 00000000 73697469 0x0351f6d8 d0db7346 00146343 6f6d706f f0462f01 50e49f62 50e49f62 58e49f62 00000000 0x0351f6f8 2cf75103 68e21a01 02000000 a15df200 90fb4d34 00000000 08099434 50000000 0x0351f718 9cfb4d34 08099434 10dd7346 64656264 24650700 98f75103 70ee1a01 00000000 0x0351f738 13a4f200 90fb4d34 08099434 08099434 50000000 e0d11b32 88314432 00000000 0x0351f758 00006e73 696f0000 10d07346 00010056 00000002 00000000 00000000 00000000 0x0351f778 00000000 00000000 00006e73 696f0000 00000000 00000000 00000000 00000000 0x0351f798 98f85103 38f41a01 00000000 d17bf900 90fb4d34 08099434 60e37b00 08099434 0x0351f7b8 00d72c01 18300706 d0cf7346 9c0a0a36 a09f7946 08cf1b32 00010000 c8016100 0x0351f7d8 407c0706 f7b16efc 00000000 b7000000 e84d7821 80000000 f7b16efc fa32051c 0x0351f7f8 f123d4ff 77384885 08099434 62642465 b7000000 01000000 f7b16efc fa32051c Instruction data: (EIP is 0x007bcec5) 0x007bce45 8b c6 5e 5b c2 04 00 cc cc cc cc 83 ec 18 56 8b f1 8b 4e 30 8b 01 57 8d 54 24 0a 52 ff 50 14 8d 0x007bce65 46 18 8b c8 8b 39 8b 41 04 3b f8 8b 51 08 8b 49 0c 89 54 24 18 75 09 8b 49 fc 8d b9 80 00 00 00 0x007bce85 8a 44 24 0a 84 c0 74 51 8b 4e 30 8b 01 8d 54 24 0b 52 ff 50 14 8b 4e 30 8b 01 8d 54 24 0c 52 ff 0x007bcea5 50 24 8a 4c 24 0b 84 c9 8b 44 24 28 8b 54 24 0c c7 00 00 00 00 00 74 05 8b 4f e0 eb 03 8b 4f ec 0x007bcec5 8b 0c 91 85 c9 74 1c 8b 11 50 8b 44 24 28 50 ff 12 5f 5e 83 c4 18 c2 08 00 8b 4c 24 28 c7 01 00 0x007bcee5 00 00 00 5f 5e 83 c4 18 c2 08 00 83 ec 0c 53 56 57 33 db 6a 14 8b f9 89 5c 24 10 e8 06 ed 69 00 0x007bcf05 8b f0 83 c4 04 3b f3 74 2c 89 5e 04 89 5e 08 6a 08 89 5e 0c e8 05 1a c5 ff 89 46 04 89 46 08 8d 0x007bcf25 48 08 89 4e 0c 88 18 83 c4 04 c7 06 f0 46 2f 01 89 5e 10 eb 02 33 f6 8b 44 24 0c 3b f0 74 25 3b