Sims 2 and Graphics Cards - the fixes.

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#561 28-07-2014 
sorry Kiri how do I attach ?
You only live once make the most of it Big Grin

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#562 28-07-2014 
See above.

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#563 28-07-2014 
ty for all your help and patience Big Grin so what do you think I need to do to fix this glitch ?
You only live once make the most of it Big Grin

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#564 28-07-2014 
You need to attach your config-log.txt to your post, for a start. The two pieces that you've copy/pasted are not the whole lot.

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#565 28-07-2014 

.txt  OWNER-DC1EFB6BF-config-log.txt (Size: 10.54 KB / Downloads: 434)

ok think I got it
You only live once make the most of it Big Grin

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#566 28-07-2014 
@eman72 - your resolution is being set to Low. It's not because of your CPU or RAM
CPU: 3910.199951Mhz, Name:GenuineIntel, FPU:1, MMX:1
Memory: 2040MB

They are both good. However your card has got some problems
Name (driver): Intel® 82915G/GV/910GL Express Chipset Family
Name (database): 915 (82915G Express Chipset Family Graphics Controller)
To start with the database thinks it's different to the driver - and that's going to cause problems right there.

What I'm going to do is make you up your own card with a particular trace in it - and hopefully that will find our problem with the graphics card, I'll also fix the Video Card so that the driver and database agree.

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#567 28-07-2014 
tyvm your awesome Big Grin
You only live once make the most of it Big Grin

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#568 28-07-2014 
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Yes, I uninstalled the previous game first, and it wasn't the Store Edition, it was the Holiday Edition with Nightlife, Open for Business, Pets, Seasons, University, Bon Voyage and Teen Style Stuff. I had similar problems with that (but I could usually get it to run after restarting my computer several times).

I tried creating a new neighbourhood. This took 3 attempts, because the first two times the game crashed before I even got to the main menu. The hood was created OK, but when I tried to create a sim - crash. If it gives me a reason for crashing, it usually says either "D3DERR_NOTAVAILABLE", or simply that the game has crashed and will terminate, or it says there is a problem with the graphics adapter and I should contact the manufacturer. The exception file says "access violation".

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#569 28-07-2014 
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Hi, was wondering if you could help. It runs fine but crashes when it loads a household. Next to my name (database) it says 'NOT FOUND IN DATABASE" which imagine is the problem. Would appreciate your help so much!!

Attachment removed. Need the Config Log.txt. Not a screen shot. Please attach the text file.
(This post was last modified: 29-07-2014 01:43 AM by celebkiriedhel.)

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#570 28-07-2014 
Hey Kiri

I have a VAIO not a Mac. I don't understand why it won't work Sad

I installed it on my old desktop which runs XP only 1GB RAM and it works perfectly... Needless to say I'm a not irked...

Bout the VAIO specifically to play Sims and it can't lol sigh

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Before you post requesting help
Information we need

  1. The -config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file.
  2. Your operating System.
  3. What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.


Sorry, that is a members only option