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					The Sims 2 UC Windows 10 Crashes
				 
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#1
         
            
                    
                06-12-2017            
            
        
        
        
				Hi all,
I was hoping somebody could help me. I downloaded and installed The Sims 2 UC on Origin earlier today and have also applied all the fixes mentioned in this forum and others but I am still getting random crashes to desktop. It could be when I enter CAS, a neighborhood or anything else for that matter. If it is simply because this game does not work with Windows 10 then I could live with that but I'm reading that people have actually got theirs to work. Any help is much appreciated.
EDIT: After more testing tonight it seems I can play in the Pleasantview neighborhood for a while without any crashes. All the other neighborhoods seem to crash though. Strange.
        
        I was hoping somebody could help me. I downloaded and installed The Sims 2 UC on Origin earlier today and have also applied all the fixes mentioned in this forum and others but I am still getting random crashes to desktop. It could be when I enter CAS, a neighborhood or anything else for that matter. If it is simply because this game does not work with Windows 10 then I could live with that but I'm reading that people have actually got theirs to work. Any help is much appreciated.
EDIT: After more testing tonight it seems I can play in the Pleasantview neighborhood for a while without any crashes. All the other neighborhoods seem to crash though. Strange.
(This post was last modified: 07-12-2017 12:08 AM by Wizz219.)
				
			
            
                
#2
         
            
                    
                08-12-2017            
            
        
        
				@Wizz219 
Your Video Cards.sgr needs to be updated - if you look at the config-log.txt you can see that:
Name (driver): NVIDIA GeForce GTX 970
Name (database): GeForce GTX 970
The Driver has NVIDIA on the front, and the database does not. The database is video cards.sgr - so if you update your video cards.sgr that will fix that.
If you go into your logs folder, do you have any sims2exception.txt files? if so - can you attach the most recent one to your reply so I can have a look.
There might be a corruption problem with the hoods, depending on how old they are and if you have any CC in your game at the moment.
        Your Video Cards.sgr needs to be updated - if you look at the config-log.txt you can see that:
Name (driver): NVIDIA GeForce GTX 970
Name (database): GeForce GTX 970
The Driver has NVIDIA on the front, and the database does not. The database is video cards.sgr - so if you update your video cards.sgr that will fix that.
If you go into your logs folder, do you have any sims2exception.txt files? if so - can you attach the most recent one to your reply so I can have a look.
There might be a corruption problem with the hoods, depending on how old they are and if you have any CC in your game at the moment.
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Before you post requesting help
Information we need
-  The 
-config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file.  - Your operating System.
 - What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.