Sims 2 not starting up
#1 17-11-2023 
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Hi Im not really sure if this is the place for my issue but I will just post it anyway and hope for the best.

So I have had my sims 2 ultimate collection game for quite a while now but around a year ago when the new EA app was launched and replaced origin it just stopped working completely. It just would not start up again at all. I have tried reinstalling the game, fixing the game through the EA app, reinstalling the graphics rules maker but nothing seems to work at all.

I quite literally just click the game in my library to launch and it looks like its about to launch, the EA app disappears, and then immediately I can tell nothing actually happens and that's it.

I am really puzzled and have no idea where to even begin.

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#2 19-11-2023 
Have you tried clearing (deleting) the caches?

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#3 15-12-2023 
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Wow thank you that worked! such a simple solution

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#4 15-12-2023 
Good! I'm glad it worked. Wink
...it's not always so easy!

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Before you post requesting help
Information we need

  1. The -config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file.
  2. Your operating System.
  3. What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.


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