No config log - Can't go above 800x600 resolution
Hummm - an empty config-log.txt doesn't sound right. Does that mean you can't get into the game at all? The config-log.txt is generated every time either bodyshop or the game is started.
If you're sure you're looking at the right file, then try opening up Body shop and having a look. It should be updated every time you open something.
It's probably better that you don't change the settings in the graphic rules.sgr until we know what the problem is. If you're stuck at 800x600 the likelihood is that you've got the texture memory problem. If you've got the texture memory problem, then making those changes suggested by TheIsz and so on won't help.
But we won't know for certain until we can a non-empty config-log.txt.
What do you have in your log folder - can you give me a screen shot? There might be another file I can look at.
fabulous - yup you have the memory texture problem - that comes with changes in the O/S so it's probably that you've recently updated Windows.
Fortunately it's an easy fix.
Download Graphic Rules - Radeon -Texture Fix
Download Video Card - Radeon - 68b8
You don't save if you use the UC or the DVDs. So the folder location could be either
Program Files (x86)\EA\The Sims 2 - <your most current expansion pack>\TSData\Res\Config\
\Program Files (x86)\EA\The Sims 2 - <your most current expansion pack>\TSData\Res\CSConfig\
\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\Config\
\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\CsConfig\
Put them in both folders
I did indeed update windows. For the first time in over two years. What did I learn? Don't update windows Future me, stick to your "nope no updates no thank you"-approach.
Before you post requesting help
Information we need
-config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file.
- Your operating System.
- What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.