Major graphic card issues, game only runs in windowed mode
The running only in windowed mode/only in full-screen mode problem is something we haven't found a solution for. If it's running in windowed mode, that's kind of what you're stuck with.
With your brand new computer - it sounds like you need to update your graphics driver - that would be a good start.
Also - in the folder where your config-log.txt (which looks perfect, btw) there may be some text files with "exception" in the title. If you do have one of those - could you upload it for me. That's going to help find what the problem is.
I'd also like you to run system check, on your computer.
To do this - open up File Explorer - -select the drive that you have your sims on, Right Click on it and choose properties, select the tab 'tools' and click on 'Check now' in the Error-checking section.
It will take quite a while, and you can't do anything else while it's happening.
My suspicion with it happening and causing a reboot, is that you've got a corrupt sector that is being selected on your hard drive when the game goes. The error-checking will find it if it's there and mark it so that it doesn't get used again.
No full-screen mode, oh no I was really hoping, there is something to be done... still, at least I got the game to run at all. I really regret, that my laptop died. It never had any problems running the game.
Graphic drivers are up to date, that was the first thing I did.
I couldn't find any .exception files in /logs. Maybe I need to play the game longer for something to be generated? Any other place I can look for?
I'll set the drive check to run tomorrow, when restarting. I formated and partitioned the drive (SSD) before I installed the OS, I wouldn't have expected any problems there. But you're right, it's always best to check that there are no errors...
Since it was the operating system, there may be a log text file in the root drive. If it was because of the graphics card, a log file may be in the graphics folder. (I'm using Radeon, so I have an AMD folder). You will probably have an NVidia folder floating around somewhere, and if you're lucky there'll be a log folder or an exception file in there.
With the full screen/windowed thing - you can change your windowed mode to windowed with the full size of your screen - I use that, and find it's pretty much like full screen.
Ah, I didn't know, you could change the size of the window in windowed mode. I had tried to tick the maximise option in the properties tab, but that didn't do anything, so I thought I was stuck with that small window. Apparently, you have to change the resolution in game, so now it's really full screen size. That's much better, I can definitely live with that. Just edge scrolling doesn't seem to work in windowed mode, but I hope that after some time I will get used to it.
Some devices you could temporarily disconnect to see if that improves system stability. But either way, it won't be an easy process to find the culprit.
Before you post requesting help
Information we need
-config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file.
- Your operating System.
- What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.