Sims 2 Crashing
hi jthompson - your problem isn't anything to do with the graphics card I suspect. It looks fine to me.
If you look in the logs folder of your game there might be a text file with exception in it's name - the numbers are the date and time. If you could upload that the same way you did the config-log.txt we'll be able to have an idea of what is happening.
Sims2Exception 2016.04.12 22.01.57.txt (Size: 12.23 KB / Downloads: 95)
Sims2Exception 2016.04.12 20.41.31.txt (Size: 12.59 KB / Downloads: 68)
Now I'm confused... The file path suggests that you're playing the Ultimate Collection. But the ultimate collection runs from SP9.exe, whereas uour game runs from EP9.exe.
So I'm under the impression that at one time you *did* have the original DVD based version of the game, and have since 'upgraded' to the UC. And it would appear that something went wrong during that upgrade. Specifically, it would seem that you didn't clean all evidence of the old version from your system before installing the UC.
But that's just *my* assessment of the situation. Feel free to wait and see what Kiri has to say, because she's the real wizard here
OK. the reason why I wanted to see the exception file is because there is different information showing to the config-log.txt
A lot of it doesn't make sense - even to me. But I'll share with you the things that do make sense.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
I don't know what the exception code means, cause that requires me to have an intimate knowledge of how EA-Maxis set up their error coding.
What I do know though - is what an ACCESS_VIOLATION is. That's what happens when the programs tries to read somewhere it shouldn't, or tries to write somwhere it can't.
That usually occurs when some piece of coding doesn't finish properly and runs past the end of the program, or when it makes a calculation of where to go and that calculation takes it into an area outside the assigned workspace.
So for example, if it wants to write down some information (e.g. make a new memory for a sim) but tries to write it in a piece of memory that already has a bit of a program in it - it will throw up an access violation.
Now because you're getting this when you go onto a community lot, but not when you go onto a residential lot - and when you're loading the lot - that suggests that there is a good likelihood that something that affects community lots is doing it. Because you're getting it when you attempt to go into all community lots, the likelihood is it's a corrupted mod. or a piece of CC that you use on every lot.
That could be a mod, or a piece of Custom Content - 99% of the time, or it could be a problem with the game under Windows 10 the other 99% of the time. (I know that doesn't add up to 100%)
So, the easiest way to work out which one it is, is to run the game without CC or Mods, and see if it crashes.
How to do that -
1. go into your My Documents/ folder and rename your 'The Sims 2' folder to 'The Sims 2 - saved' (or something like that).
1a. If you have put anything in your C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSData\Res\Catalog\Bins, take them out for the moment.
2. Run your game. This will generate a new 'The Sims 2' folder with a new hood without CC or Mods.
3. Attempt to enter a Community Lot. Try it both without a sim (in lot mode), and with a sim.
4. Come back here and tell me the results.
Thank you for clearing that up about the EP9.exe. I'll never understand those EAxian babboons and their continuous tinkering, trying to fix stuff that isn't broken, while ignoring stuff that *screams* for a fix!
In case of an access violation error, the *first* thing I'd try is to delete the .cache files and restart the game. If that doesn't clear things up, more drastic measures are required.
I must admit, though, that in this case trying to run without CC altogether might indeed be the better choice.
If you have such files, and you can find them and remove them from the game, the crashes will stop happening.
But there might also still be something else going on. I just don't know.
Before you post requesting help
Information we need
-config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file.
- Your operating System.
- What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.