The Sims 2 Ultimate Collection Crashing in CAS on Windows 10
#1 22-08-2016 
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1.
.txt  BJ-PC-config-log.txt (Size: 10.17 KB / Downloads: 24)

2. I have a dell computer running on windows 10.

3. I downloaded The Sims 2 Ultimate Collection last night from the internet and I was able to launch the game. Everything was fine until I went into CAS to make a new family and the game just crashes. I tried launching the game again but once I opened CAS it crashed again. I tried looking for solutions but they all seem pretty complicated to me since I barely know anything about computers and I just need someone to help me solve the problem step by step so I don't accidentally mess up my computer.

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#2 23-08-2016 
1. Download these cards:

Graphic Rules - INTEL
Video Cards.sgr - INTEL - 0102

2. WHERE TO INSTALL FIXES:
In the Program folders:

\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\Config\
\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\CsConfig\

3. Go to
\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSBin\
Right Click Select Sims2EP9.exe for the right-click menu.
Select Troubleshoot compatibility.

It will set up the right compatibility for you.

4. Go to
\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSBin\
Right Click Select Sims2EP9.exe for the right-click menu.

Select Run as Admin.

Your problems should be fixed.

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#3 05-09-2016 
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Under origin games, I do not have a file called 'Fun with Pets'.

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#4 06-09-2016 
Can you tell me what you do have?

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#5 18-10-2016 
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Sorry that I haven't replied in a while. I have Simcity, Simcity 2000 SE, Sims 3, and Sims 4 folders.

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Before you post requesting help
Information we need

  1. The -config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file.
  2. Your operating System.
  3. What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.


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