[split] TS2 UC Refuses to Run Properly on Win10
#1 20-03-2017 
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Hi guys, I am absolutely useless with any tech vocabulary, but I will try my best and I will follow instructions!

Basically after my Sims 2 (disks) wouldn't work with my windows 10 computer, I contacted EA who gave me a downloadable version - Sims 2 Ultimate Collection.

With the disk I only used to get as far as CAS and it would crash.
With the Origin version I got a little further... It crashed when loading the family lot after CAS.

Here is my log:
.txt  DESKTOP-U86D9EL-config-log.txt (Size: 9.59 KB / Downloads: 47)

I'm talking baby steps here..
Sorry! And thanks in advance for any help.

Chloe


.txt  DxDiag.txt (Size: 63.53 KB / Downloads: 47)

Also here's a DxDiag if needed!

Chloe
(This post was last modified: 20-03-2017 12:36 PM by chloay.)

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#2 20-03-2017 
@chloay

You need to download these cards:

Graphic Rules - INTEL
Video Cards.sgr - INTEL - 0102

WHERE TO INSTALL FIXES:
In the Program folders:

\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\Config\
\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\CsConfig\
MUST BE INSTALLED IN BOTH FOLDERS

That should fix your problem.

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#3 21-03-2017 
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Thank you! It worked great.

1

Before you post requesting help
Information we need

  1. The -config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file.
  2. Your operating System.
  3. What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.


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