Freezes after intro
#1 15-11-2017 
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Hi, been struggling with this for 4 days but just can't figure it out. Would appreciate any attention and help.

Bought a new laptop running Windows 10. Downloaded The Sims 2 Ultimate Collection via Origin.

Have replaced the Graphics Rules.sgr and Video Cards.sgr, and added my processor line to Video Cards.sgr

Currently The Sims intro runs, then freezes on the main screen before any buttons or menu options come up. The mouse still moves but the screen doesn't progress. I have attached a screenshot of this, as well as the config file.

I am not sure what to try next. Please help.

.txt  DESKTOP-FRVHTCS-config-log.txt (Size: 9.55 KB / Downloads: 10)

Attached File(s) Thumbnail(s)
(This post was last modified: 15-11-2017 02:32 PM by patricia88.)


Before you post requesting help
Information we need

  1. The -config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file.
  2. Your operating System.
  3. What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.

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