Sims 2 UC will not start
#1 12-01-2018 
  • Registered
  • 1
  • 2
I recently received a new windows 10 computer and I keep getting the directx 9 message when I go to start up the game. I've tried running compatibility mode, didn't work. I've tried what is suggested with the graphics card and mine no longer says unsupported but it still doesn't start up. I probably did something wrong because I have no clue what I am doing. Thank you in advance for any help.

Attached File(s)
.txt  LAPTOP-OSPMEPMO-config-log.txt (Size: 9.6 KB / Downloads: 99)

0
#2 12-01-2018 
Hi @lilpuddin, could you run dxdiag and post the resulting report here as well? I'm not certain that I can help, but I bet that @celebkiriedhel will want that report.

0
#3 13-01-2018 
  • Registered
  • 1
  • 2
Here it is.

Attached File(s)
.txt  DxDiag.txt (Size: 89.45 KB / Downloads: 127)

1

Before you post requesting help
Information we need

  1. The -config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file.
  2. Your operating System.
  3. What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.


Sorry, that is a members only option