Geforce/Intel Help
#1 26-02-2020 
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I am new to this forum and unsure what to do. I've been trying to get The Sims 2 to work for 4 hours now. I have an Intel i3-8130U Core CPU @2.20 GHz and 8.00 GB of free RAM on a Windows 10 Home Computer

My problem comes with the graphic card. I run Sims 4 with no problem but it seems as if this game just does not want to work for me. My laptop has an integrated Intel UHD Graphics 620 graphics card, however, I had Geforce NOW installed which is a streaming service that seems to have done something to my computer because in the config logs it says Sims 2 is using Geforce 7800 GTX, which I do NOT own. I really don't know what to do I've tried applying the 4GB patch "succesfully" and messed with Graphics Rules Maker however nothing works. I'm not tech savvy so I don't know how to make Sims 2 recognize my actual graphics card. I tried uninstalling the latest EP I was using to load the game to no avail.

I don't know what to do. Any help is appreciated.

Attached File(s)
.txt  DESKTOP-VCR1R8L-config-log.txt (Size: 9.4 KB / Downloads: 293)

#2 29-02-2020 
I found this on You Tube:

And this:

I haven't tried these yet, but worth a shot.

#3 01-03-2020 
I wonder if you have a video card.sgr with the wrong code for the card. Could you attach a dxdiag? As well as your video card.sgr.


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  1. The -config-log.txt from the Logs folder in the My Documents\EA\The Sims2\ Click "full editor" below to attach a text file.
  2. Your operating System.
  3. What the problem actually is - that will be a picture to show the problem (optional), and accompanying text files that turn up (optional), and a detailed description of what happened, and what you expected to happen.

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